Complaints

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The Newport Beach Police Department is committed to our community and responsive to their input.  The Department encourages citizens to report what they believe to be any acts of misconduct by a member of our agency.  The complaint must be made in good faith and we pledge to respond swiftly, thoroughly, and fairly to any such reports.

For a timely response to most concerns, you may reach out to our on-duty Watch Commander at any time of day or night by calling 949-644-3717. 

If you prefer, you may download the complaint form. After filling out the form and signing it, you can return it to us any of the following ways:

  • Bring it in person to our front desk between the hours of 8:00 a.m. and 6:00 p.m.
  • Mail it to Newport Beach Police Department, Professional Standards Unit, 870 Santa Barbara Dr., Newport Beach, CA 92660
  • Email it to info@nbpd.org

We sincerely appreciate your comments.  Please see the sections below for more information.

DOES THE POLICE DEPARTMENT WANT TO RECEIVE COMPLAINTS?
WILL YOU LISTEN TO MY COMPLAINT?
WHO WILL INVESTIGATE MY COMPLAINT?
BUT I WANT THE CHIEF TO HEAR ABOUT THIS.
DO I HAVE TO COMPLAIN IN PERSON?
I'M UNDER 18. DO I HAVE THE RIGHT TO COMPLAIN?
WHAT WILL HAPPEN TO THE PERSON I'M COMPLAINING ABOUT?
HOW THOROUGHLY WILL YOU INVESTIGATE MY COMPLAINT?
WILL I GET TO KNOW THE RESULT OF MY COMPLAINT?
WHAT IF I'M STILL NOT SATISFIED WITH THE RESULTS OF THE INVESTIGATION?