Newport Beach Police Department
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The Newport Beach Police Department defines response time as the elapsed time between when a unit is first dispatched to a call for service to when the first unit arrives.
We categorize calls for service into priority levels and track our response time according to each priority. Priority 1 calls are the most serious calls and include things like violent crimes in progress, life threatening circumstances, and urgent disturbances. Priority 2 calls are the next most serious and include events such as violent crimes that have just occurred, property crimes that are in progress or have just occurred, and traffic collisions.
Priority 1 Response Times
| Year | Average Response Time | Number of PRIORITY 1 Calls |
|---|---|---|
| 2022 | 3 minutes, 21 seconds | 61 |
| 2021 | 3 minutes, 19 seconds | 71 |
| 2020 | 2 minutes, 55 seconds | 60 |
| 2019 | 3 minutes, 30 seconds | 56 |
| 2018 | 3 minutes, 11 seconds | 101 |
| 2017 | 3 minutes, 5 seconds | 222 |
| 2016 | 3 minutes, 8 seconds | 163 |
Priority 2 Response Times
| Year | Average Response Time | Number of Priority 2 Calls |
|---|---|---|
| 2022 | 5 minutes, 40 seconds | 4,433 |
| 2021 | 5 minutes, 24 seconds | 4,527 |
| 2020 | 4 minutes, 51 seconds | 4,453 |
| 2019 | 5 minutes, 29 seconds | 4,558 |
| 2018 | 5 minutes, 36 seconds | 4,701 |
| 2017 | 5 minutes, 38 seconds | 4,766 |
| 2016 | 5 minutes, 24 seconds | 5,105 |